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Swimming Pool Phone Systems

U.S. Pool Phone Laws


State Laws

The following is a list of state pool laws and pool ordinances (in alphabetical order) requiring 911 swimming pool emergency phone. If your state is not listed it does not mean you are exempt. Please check with your local Health Department for guidance for pool 911 phones.

     ** Please give us a call with questions regarding which phone model would comply in your area.

Arizona
City of Phoenix

Emergency telephone must be provided at each pool with signs indicating its location. Hospital and doctors' telephone numbers shall be posted adjacent to the phone.

Arkansas
Emergency Telephone required. All pools shall have telephone service conveniently available on the premises. A clearly visible listing of emergency phone numbers – to include the nearest emergency and medical services – shall be posted next to the telephone

California
An Emergency Telephone shall be provided and maintained, readily visible and available for use in the pool area at all times.

Connecticut
Department of Public Health
Emergency Telephone required. There shall be a telephone or other suitable device for emergency communication readily available in the immediate vicinity of each pool. This telephone or device shall be on the premises where the pool is located.

Delaware
All pools shall have the following safety equipment which shall be easily accessible:
An Emergency telephone, within or immediately adjacent to the pool fence or room, with appropriate emergency numbers posted nearby. Pay telephones are acceptable if they do not require coins in an emergency. In lieu of a telephone, a manually activated emergency alarm system that alerts someone else to dial the telephone is acceptable. All of the above must be able to send and receive calls.

Georgia
An Emergency telephone which is hard wired and affixed with posted names and phone numbers of the nearest available police, fire, ambulance service and/or rescue unit, and/or 911, if available.

Illinois
Emergency Telephone and Emergency Contact List. A telephone shall be accessible in the vicinity of the swimming pool, in or within 300 feet of the pool enclosure. At a multilevel facility, the emergency telephone shall be located within three levels of the level or which the pool is located. The telephone numbers of the local police, State Police, fire department, physician, ambulance service, and a hospital or 911 where applicable shall be posted in a conspicuous place near the telephone. The name, address and telephone number of the swimming pool shall be listed by the telephone. The location of the emergency telephone shall be posted in the swimming pool area unless the telephone is located in the pool area.

Indiana
An Emergency telephone shall be located within two hundred (200) feet of the pool enclosure and must be available for emergency use with the following emergency telephone numbers posted within view:
1. 911
2. Ambulance or rescue unit
3. Hospital
4. Police station
5. Fire department

Iowa

Except for wading pools and spray pads, each swimming pool where lifeguards are not provided shall have a designated Emergency Telephone or equivalent emergency communication system that can be operated without coins. The communication system shall be available to users of swimming pools when the swimming pool is open. When the telephone is not within the confines of the swimming pool enclosure, the location of the emergency telephone shall be posted in at least one conspicuous place within the swimming pool enclosure. Instructions for emergency use of the telephone shall be posted near the telephone. At each swimming pool where lifeguards are employed, a telephone shall be available to the swimming pool staff for emergency purposes.

Kentucky
An Emergency Telephone is required. The telephone number of a police, fire department, emergency medical service, or a hospital shall be posted in a conspicuous place near the telephone.

Louisiana
An Emergency Telephone with posted names and phone numbers of nearest available police, fire, ambulance service and/or rescue unit, and/or 911, if available

Maryland
An Emergency Telephone. An owner shall ensure that, in case of an emergency, a telephone is available within the pool or spa enclosure to individuals using a public pool or spa that:
1. Can directly reach a 911 emergency service without the use of a coin and without connection to an internal switchboard;
2. Is posted with:
a. The names and phone numbers of the nearest available police, fire, and ambulance or rescue unit; or
b. 911 or with any numbers necessary to reach a 911 emergency service center directly; and
3. Is posted with the name and location of the pool or spa facility.

Massachusetts
An emergency communication system which at a minimum would allow convenient, immediate and toll-free communication with emergency medical services, local police, state police and the local fire department, must be in working order and available at each pool. The telephone numbers of the emergency medical services, local police, state police and fire department, as well as any instructions necessary to operate the communication system shall be posted in a conspicuous place near the communication device or station. The location of the emergency communication device must be in an area that is unlocked and available to both the staff and the public at all times.

Michigan
An Emergency Telephone or other suitable means of communication for emergencies shall be located in any of the following areas.
(a) Within the pool enclosure.
(b) In a room adjacent to the pool enclosure which is kept open at all times that the pool is open for use.
(c) In another located approved, in writing, by the department.

Minnesota
A pool with a lifeguard present must have an Emergency Telephone in or immediately adjacent to the pool area. When a telephone is provided, the emergency number must be posted. When a telephone is not located in the pool enclosure, a sign placed in plain view must indicate the location of the nearest telephone available to a pool user and the emergency number.

Missouri
ST. LOUIS COUNTY

Emergency Telephone and Emergency Contact List required. A telephone shall be accessible during all hours of operation in the vicinity of a public water recreation facility or within a 300 foot walking distance from an entrance to swimming facility enclosure. At a multi-level facility, the emergency telephone shall be located within three levels of the level on which the swimming facility is located. The telephone numbers of the local police, fire department, physician, ambulance service, and a hospital, or 911 where applicable, shall be posted in a conspicuous place near the telephone. The name, address and telephone number of the swimming pool facility shall be listed by the telephone. The location of the emergency telephone shall be posted in the swimming pool facility unless the telephone is located in the pool area.

Nebraska
All pools must have a really accessible Emergency telephone with emergency telephone numbers prominently posted. Drills in handling emergencies should be conducted at appropriate intervals.

Nevada
There must be Emergency Telephone connections and transportation facilities available for emergency use.

Except as otherwise provided in this section, the location and telephone number of the nearest ambulance, hospital, fire or police rescue service, physician and facility operator must be kept similarly posted together with instructions that, in case of need, manual or mouth-to-mouth artificial respiration should be started immediately and continued until a physician arrives or mechanical resuscitators are applied. An Emergency telephone must be located in the vicinity of the pool enclosure, but outside of the enclosure. In lieu of the emergency telephone numbers described in this section, the number for the emergency 911 service may be posted if that emergency service is available in the geographical area of the public bathing or swimming facility.

A sign must be posted in the immediate vicinity of the spa, stating the location of the nearest Emergency Telephone with the information that emergency telephone numbers are posted on or near the telephone.

Emergency telephone numbers must be posted on or near the telephone and must include:
1. The name and telephone number of the police, fire and rescue unit responsible for serving the spa.
2. The name and telephone number of the nearest available physician.
3. The name and telephone number of the nearest ambulance service.
4. The name and telephone number of the nearest available hospital.

In lieu of the telephone numbers listed in paragraphs (a) to (d), inclusive, the number for the emergency 911 service if that emergency service is available in the geographical area of the spa.

New Hampshire
(c) Subject to (d), below, the owner of a public bathing facility shall ensure that a telephone or radio capable of reaching emergency services shall be located within 200 feet of the water of the public bathing facility.
(d) The owner of a common interest bathing place, designated beach, or flow-through bathing place shall ensure that:
(1) A telephone or radio capable of reaching emergency services is located within 200 feet of the water; or
(2) If a telephone or radio capable of reaching emergency services is not located within 200 feet of the water, then a sign is posted informing patrons of the location of the nearest public telephone or radio capable of reaching emergency services.
(e) The signs required by (a), above, shall provide the location of the telephone or radio required by (c), above.

New Jersey
Swimming pools shall be provided with the following readily accessible emergency equipment:
An Emergency Telephone, radio, signaling device, or other health authority approved means of communication shall be located near the lifeguard station for emergency use. Commercial pay telephones shall be permitted for this purpose provided that coin deposit is not needed to access emergency assistance. Emergency numbers of the nearest rescue squad, physician, ambulance, police department, hospital, clinic, or other appropriate entity shall be posted in a weather-resistant display, adjacent to the telephone.

New Mexico
Plans shall include the location of Emergency Telephones, which may be either within the public pool enclosure or at an adjacent support facility, that are accessible at all times the pool is open. When an emergency telephone is located within an adjacent support facility, the owner shall indicate on the plans how the telephones can be accessed during operating hours and how the public will be notified of the emergency telephone location.

North Carolina
Effective April 1, 2000 an Emergency Telephone capable of directly dialing 911 or other emergency notification system shall be provided and accessible to all pool users within 300 feet of the pool.

Ohio
An Emergency Telephone shall be available within five hundred feet of each public swimming pool, public spa, and special use pool with a posted list of emergency numbers. The licensee shall ensure that the telephone is available at all times the pool or spa is open for use.

Oklahoma
An Emergency telephone to reach emergency assistance without the use of coinage shall be accessible to the pool during all house of operation.
Every bathing place shall provide, immediately adjacent to its telephone a selected list of current telephone numbers for available doctors, ambulance services, hospitals, and police or fire department rescue squads.

South Carolina
A toll free Emergency Telephone or other device to notify emergency personnel must be available in the pool area (within 200 feet and no greater than 3 floors) with a list of emergency telephone numbers, to include ambulance. The location must be specified on the pool rules sign.

Texas
Effective Date September 1, 2004
(the 1965 and 1999 laws have been repealed and there is NO grandfathering of exemptions to emergency telephone requirements and emergency phones must be monitored by an emergency service provider and may not be answered by an on-site office)

(j) Telephones at post-10/01/99 and pre-10/01/99 pools and spas. Post-10/01/99 and pre-10/01/99 pools and spas shall have a telephone that is capable of immediately summoning emergency service and that is readily accessible within 200 feet from the pool or spa water. Any other electronic means of summoning emergency service will qualify as a telephone if clear instructions for its use are provided by signage. A telephone that is answered by an on-site office does not meet the requirements of this subsection. The following shall apply to telephones for post-10/01/99 and pre-10/01/99 pools and spas:

(1) The telephone may be located inside or outside of the pool yard or spa yard if the enclosure entry gates and doors of the pool yard or spa yard are never locked in any manner, or the gate or fence is not more than 4 feet 4 inches tall.

(2) The telephone shall be located inside or outside of the pool yard if the pool is a Class A or B pool.

(3) The telephone must be located outside of all other pool yards or spa yards if all of the following occur.

(A) The entry gate(s) or door(s) are locked on either side of the gate or door.

(B) The enclosure entry gates and doors and the enclosure fences and walls are all higher than 4 feet 4 inches.

(C) The pool or spa is operated in conjunction with: (i) lodging such as hotels, motels, apartments, condominiums, or mobile homes parks; (ii) a property owners association, private organization, or club; (iii) a school, college, or university while being operated for academic or continuing education classes, or (iv) practice event (excluding competition events in accordance with subparagraph (A) of this paragraph)

(4) Each entry gate and door of a pool yard or spa yard that is locked must have a sign on the exterior of the gate or door or on the exterior of the enclosure fence or wall immediately adjacent to the gate or door, stating the location of the telephone outside of the enclosure and complying with the content and letter size of paragraph (5) of this subsection if: (A) the telephone is located outside the pool yard of a Class A or B pool; or (B) the telephone is required to be located outside the pool yard or spa yard under paragraph (3) of this subsection. (5) Regardless of where the telephone is located or whether the gate(s) or door(s) are locked, a sign must be installed inside the pool yard or spa yard in plain view of the pool or spa and state in letters at least 1 inch high: “In case of emergency, call 911.” If the telephone is not readily visible from the pool or spa, the sign inside the pool yard or spa yard shall include a concise description of the location of the telephone.

Tennessee
Public Swimming Pools.
Telephone for Emergency. All pools shall have Emergency Telephone service on the premises which can be accessed without the use of coins. A list of clearly visible emergency phone numbers to include the nearest emergency and medical services shall be posted next to the telephone.

Virginia
Every public or semi-public pool shall be equipped with the following aids to safety and rescue which shall be readily accessible at all times:
A readily accessible room or area, with Emergency Telephone.

Washington
Owners shall provide first aid facilities in every RWCF including:
An Emergency Telephone with a prominently displayed list of emergency medical service response numbers.

West Virginia
Emergency Telephone service shall be available at the pool or bathing beach and emergency phone numbers for rescue agencies shall be posted.

Wisconsin
For outdoor pools a working Emergency Telephone shall be available in the pool area. For indoor pools a working Emergency telephone shall be available within the enclosed area around a pool. The department may approve under s. HFS 172.02 (2) an alternative location for a telephone or another system of communication. A current list of emergency numbers shall be attached to or posted near the telephone.

Wyoming

An Emergency Telephone shall be available on the premises and an emergency rescue phone number shall be posted in view of the telephone

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